Skip to main content

Impact Dialing raises funding for its cloud-based auto-dialer


phone-callsStartup Impact Dialing has found that it pays to go lean. As the winner of the Lean Startup Challenge run by AppSumo, the company has now received an undisclosed amount of angel funding from the Band of Angels group, and it has also been accepted as a member of incubator Pivotal Labs.
To win the contest, Impact Dialing founder and chief executive Michael Kaiser-Nyman wrote a blog postoutlining how his company follows the “lean startup” model, and the post doubles as a nice overview of the company’s beginnings. Kaiser-Nyman said he’d tried to find a predictive dialer (which can be used to automatically call people from a list of phone numbers, rather than requiring the caller to manually select and enter a number each time) for the gay rights advocacy group Equality California, but was disappointed because existing products were “expensive, difficult-to-use, and not scalable.”
So Impact Dialing built a predictive dialing service on top of cloud computing products. It uses Twilio, the company that helps integrate phone features into Web applications, and runs its software on Amazon Web Services. So the company says it can add servers and phone lines as necessary (rather than limiting customers when there’s a spike in demand), that its customers make calls from an easy-to-use web interface, and that it’s completely self-service.
Impact Dialing says its first customers were political campaigns, but its services are now being used by call centers as an affordable way to add capacity and avoid expensive hardware investments.

Comments

Popular posts from this blog

Entrepreneurial Mindset

Kurumsal Dijitalleşme mi yoksa Dijital Kurumsallaşma mı? (+Anket)

Eğer benim gibi siz de işinizin önemli bir bölümünü pazar araştırması yaparak geçiriyorsanız muhtemelen siz de en az benim kadar Türkiye'de pazar verisine ulaşmanın ne kadar zor olduğu hakkında defalarca şikayet etmiş ve sonunda yaratıcı yollar keşfetme yolunu tercih etmişsinizdir. Bunun sebebinin analitik düşünceye ihtiyacımızın olmaması mı, tembellik mi, kısa vadeli düşünmemiz mi yoksa insanüstü tahmin ve öngörü yeteneklerine sahip olmamız mı emin değilim. "Y  ou can’t manage what you can’t measure " - "Ö  lçemedeğiniz şeyi yönetemezsiniz " Her ne kadar bu söz, günümüze  yanlış  bir şekilde aktarılmış olsa da, kendi içerisinde kısmi bir doğruluk barındırmakta. Aslında bu söz ile anlatılmak istenen, ölçerek herşeyin yönetilemeyeceği fakat sonuçları iyileştirmek için süreçlerin ölçülmesi ve takip edilmesinin önemli olduğudur.  Sözün asıl sahibi W. Edward Deming, verinin ve gözlemin önemini aşağıdaki sözüyle çok güzel bir şekilde anlatmaktadır....

A Creative Way to Meet Investors - UberX

Have a cool startup idea, and want to get it funded? You could go the traditional route, blindly sending your pitch deck to every VC in Silicon Valley. Or you could follow investors on Twitter, hoping that through casual badinage you can win the hearts (and eventually, the wallets) of your startup's money source.  Or maybe, just maybe, you should drive for Uber. UberX Lowers The Bar Yes, Uber, the popular mobile app that connects drivers with people who need a lift. Founded in 2009 as UberCab, Uber has become the go-to app for hailing a sedan in markets like San Francisco, New York City and London. And while historically Uber operators have been commercial sedan drivers filling time between jobs their employer provides them, Uber's introduction of UberX in July 2012 has opened the service to cars and drivers of all kinds. This means that not only will you be picked up in a Toyota Prius or Volkswagen Jetta instead of a Lincoln Town Car, but you're also going...