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Give Compassionate Criticism
Even skilled managers loathe giving critical feedback. Keep in mind that telling someone they talk too much or they appear insincere is not mean — it's helpful. Here are three ways to help make sure your feedback is compassionate, not just critical:
- Ask permission. Start by asking "Can I give you some feedback?" This gives the person a moment to prepare and evens out the power dynamic.
- Don't hedge. Be direct and honest. Don't try to couch the criticism in compliments — that only dilutes it.
- Do it often. If you rarely give feedback, then pointing out any unconstructive behavior is going to feel negative. Tell your people what you think — both positive and
negative — to build an open and honest culture.
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